Privacy Policy

Last Updated: March 15, 2025

At Energy Smart Intelligence, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our educational platform focused on valuation techniques for financial analysts.

We operate in Taiwan and comply with the Personal Data Protection Act (PDPA) along with international best practices. Your trust matters to us, and we're committed to being transparent about our data practices.

1 Information We Collect

We gather different types of information depending on how you use our platform. Some data you provide directly, while other information gets collected automatically as you browse our courses and resources.

Personal Information You Provide

When you register for our programs or contact us, you might share details like your name, email address, phone number, and professional background. If you enroll in paid courses, we also collect billing information and payment details through secure third-party processors.

  • Full name and contact information
  • Professional title and work experience
  • Educational background and certifications
  • Payment and billing information
  • Course progress and assessment results
  • Communications and support inquiries

Automatically Collected Data

Our platform collects technical information about how you interact with our site. This includes IP addresses, browser types, device information, and pages you visit. We use cookies and similar technologies to improve your experience and understand how people use our educational materials.

We don't sell your personal information to third parties. Your data helps us provide better educational content and improve our platform for everyone.

2 How We Use Your Information

Your information serves specific purposes related to delivering educational services and maintaining our platform. We don't use your data for unrelated activities without your permission.

Purpose Description
Course Delivery Managing your enrollment, tracking progress, and providing access to educational materials
Communication Sending course updates, responding to inquiries, and sharing relevant educational content
Platform Improvement Analyzing usage patterns to enhance course content and user experience
Legal Compliance Meeting regulatory requirements under Taiwan law and maintaining records
Security Protecting against fraud, unauthorized access, and maintaining platform integrity

We occasionally send emails about new courses or updates to existing programs. You can opt out of promotional messages anytime, though we'll still send essential information about courses you're enrolled in.

3 Data Sharing and Disclosure

We work with carefully selected service providers who help us deliver our educational platform. These partners only access information necessary for their specific functions and are contractually obligated to protect your data.

Service Providers We Work With

  • Cloud hosting services for platform infrastructure
  • Payment processors for secure transaction handling
  • Email service providers for course communications
  • Analytics tools to understand platform usage
  • Customer support platforms for inquiry management

We might share information if required by Taiwan law, legal processes, or to protect our rights and the safety of our users. This includes responding to court orders or government requests when legally obligated.

In the event of a business transfer, merger, or acquisition, your information may be transferred to the new entity. You'll be notified of any such changes.

4 Your Rights and Choices

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Access and Correction

You can request a copy of the personal information we hold about you. If any details are inaccurate or outdated, you have the right to request corrections. Log into your account to update most information directly, or contact us for assistance.

Data Deletion

You can request deletion of your personal information, subject to certain limitations. We may need to retain some data for legal compliance, dispute resolution, or to complete transactions you initiated. After course completion, we typically maintain educational records for seven years as required by Taiwan educational standards.

Marketing Preferences

Opt out of promotional communications anytime by clicking unsubscribe links in our emails or adjusting your account preferences. You'll continue receiving essential course-related messages even if you opt out of marketing materials.

  • Request access to your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Object to certain data processing activities
  • Withdraw consent where applicable
  • Request data portability for certain information

5 Data Security Measures

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our security practices follow industry standards and Taiwan regulatory requirements.

All data transmission occurs over encrypted connections using SSL/TLS protocols. We store information on secure servers with restricted access, protected by firewalls and intrusion detection systems. Our team receives regular security training and follows strict data handling procedures.

While we take security seriously, no system is completely immune to threats. We encourage you to use strong passwords and protect your account credentials.

Payment Security

We don't store complete credit card information on our servers. Payment processing happens through PCI-DSS compliant third-party providers who specialize in secure transaction handling.

6 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and gather insights about how people use our educational content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Cookie Type Purpose
Essential Cookies Required for platform functionality, login management, and security features
Performance Cookies Help us understand how users interact with our platform and identify areas for improvement
Functional Cookies Remember your preferences and settings for a personalized experience
Analytics Cookies Provide insights into course popularity and user engagement patterns

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect platform functionality and your ability to access some features.

7 Data Retention Periods

We keep your information only as long as necessary for the purposes described in this policy or as required by Taiwan law. Retention periods vary depending on the type of data and our legal obligations.

Course enrollment records and completion certificates are maintained for seven years after program completion, aligning with educational record-keeping requirements in Taiwan. Account information for inactive users gets deleted after three years of no activity, following a notification period.

Marketing communications data is retained until you unsubscribe or request deletion. Financial transaction records are kept for the period required by Taiwan tax and accounting regulations, typically seven years.

Some information may be retained in backup systems for a limited period after deletion from active databases. These backups are eventually purged according to our data retention schedule.

8 International Data Transfers

Our primary operations are based in Taiwan, but we work with service providers located in various countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We use service providers that comply with recognized data protection frameworks and have implemented adequate security measures. Any international transfers follow Taiwan's Personal Data Protection Act requirements for cross-border data flow.

If you access our platform from outside Taiwan, your information will be transferred to and processed in Taiwan. By using our services, you acknowledge this transfer and processing.

9 Children's Privacy

Our platform is designed for professionals and individuals at least 18 years old. We don't knowingly collect personal information from children under 18 without parental consent.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe we might have information about their child should contact us immediately.

10 Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continuing to use our platform after policy changes become effective means you accept the updated terms. If you disagree with changes, you can close your account and stop using our services.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your data, we're here to help. Reach us at:

[email protected]

+886926751086

No. 65號, Section 3, Jianguo Rd, Fengshan District, Kaohsiung City, Taiwan 830