Privacy Policy

We gather different types of information depending on how you use our platform. Some data you provide directly, while other information gets collected automatically as you browse our courses and resources.

Personal Information You Provide

When you register for our programs or contact us, you might share details like your name, email address, phone number, and professional background. If you enroll in paid courses, we also collect billing information and payment details through secure third-party processors.

Automatically Collected Data

Our platform collects technical information about how you interact with our site. This includes IP addresses, browser types, device information, and pages you visit. We use cookies and similar technologies to improve your experience and understand how people use our educational materials.

Your information serves specific purposes related to delivering educational services and maintaining our platform. We don't use your data for unrelated activities without your permission.

We occasionally send emails about new courses or updates to existing programs. You can opt out of promotional messages anytime, though we'll still send essential information about courses you're enrolled in.

We work with carefully selected service providers who help us deliver our educational platform. These partners only access information necessary for their specific functions and are contractually obligated to protect your data.

Service Providers We Work With

We might share information if required by Taiwan law, legal processes, or to protect our rights and the safety of our users. This includes responding to court orders or government requests when legally obligated.

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Access and Correction

You can request a copy of the personal information we hold about you. If any details are inaccurate or outdated, you have the right to request corrections. Log into your account to update most information directly, or contact us for assistance.

Data Deletion

You can request deletion of your personal information, subject to certain limitations. We may need to retain some data for legal compliance, dispute resolution, or to complete transactions you initiated. After course completion, we typically maintain educational records for seven years as required by Taiwan educational standards.

Marketing Preferences

Opt out of promotional communications anytime by clicking unsubscribe links in our emails or adjusting your account preferences. You'll continue receiving essential course-related messages even if you opt out of marketing materials.

We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our security practices follow industry standards and Taiwan regulatory requirements.

All data transmission occurs over encrypted connections using SSL/TLS protocols. We store information on secure servers with restricted access, protected by firewalls and intrusion detection systems. Our team receives regular security training and follows strict data handling procedures.

Payment Security

We don't store complete credit card information on our servers. Payment processing happens through PCI-DSS compliant third-party providers who specialize in secure transaction handling.

Our platform uses cookies and similar technologies to enhance your experience and gather insights about how people use our educational content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies might affect platform functionality and your ability to access some features.

We keep your information only as long as necessary for the purposes described in this policy or as required by Taiwan law. Retention periods vary depending on the type of data and our legal obligations.

Course enrollment records and completion certificates are maintained for seven years after program completion, aligning with educational record-keeping requirements in Taiwan. Account information for inactive users gets deleted after three years of no activity, following a notification period.

Marketing communications data is retained until you unsubscribe or request deletion. Financial transaction records are kept for the period required by Taiwan tax and accounting regulations, typically seven years.

Our primary operations are based in Taiwan, but we work with service providers located in various countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We use service providers that comply with recognized data protection frameworks and have implemented adequate security measures. Any international transfers follow Taiwan's Personal Data Protection Act requirements for cross-border data flow.

If you access our platform from outside Taiwan, your information will be transferred to and processed in Taiwan. By using our services, you acknowledge this transfer and processing.

Our platform is designed for professionals and individuals at least 18 years old. We don't knowingly collect personal information from children under 18 without parental consent.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe we might have information about their child should contact us immediately.

We update this privacy policy occasionally to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continuing to use our platform after policy changes become effective means you accept the updated terms. If you disagree with changes, you can close your account and stop using our services.